📖 Story
Uber · Driver Earnings
Wednesday morning at Uber's Rider Experience team. A few trips in the system have no fare recorded at all — the ride ended before the fare could be calculated, maybe from an app crash or a cancelled payment. The team wants each rider's average fare per trip, but those fare-less trips still happened and still used a driver's time, so they shouldn't just be dropped from the average — they need to count as zero, not disappear.